Service Delivery Automation Market 2021: Rising with Immense Development Trends across the Globe by 2026


Advance Market Analytics published a new research publication on “Service Delivery Automation Market Insights, to 2026” with 232 pages and enriched with self-explained Tables and charts in presentable format. In the Study you will find new evolving Trends, Drivers, Restraints, Opportunities generated by targeting market stakeholders. The growth of the Service Delivery Automation market is mainly driven by the increasing R&D spending across the world.

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Some of the key players profiled in the study are:

IBM Corporation (United States),CA Technologies (United States),Automation Anywhere, Inc. (United States),Blue Prism Ltd. (United Kingdom),UiPath (Romania),Accenture (Ireland),Xerox (XAI) Corporation (United States),Celaton Ltd. (U.K.),Exilant Technologies Pvt. Ltd (India) ,IPsoft Pvt. Ltd. (India),BMC Software Inc. (United States) ,

Service Delivery Automation (SDA) refers to the automation of human actions by technology in an IT or business process. SDA has an ability to supplement legacy technologies with automated technologies that can streamline business process and minimalize disruption.  Market players are focusing on technological developments. For instance, BMC Software Inc. announced a strategic partnership with Automation Anywhere, robotic process automation (RPA) provider to include RPA across service desk processes to extend the BMC Helix cognitive automation’s capabilities. Further, the emergence of artificial intelligence, machine learning, natural language processing, robotics, and others to improve service delivery automation process driving the demand for service delivery automation.

The titled segments and sub-section of the market are illuminated below:

Type (IT Process Automation (Infrastructure Automation Application Lifecycle Automation), Business Process Automation (Generic Automation, Process Specific Automation, Industry Specific Automation)), Organization Size (Large Enterprises, Small and Medium-sized Enterprises), Industry Vertical  (BFSI, IT, Telecommunication & Media, Travel, Hospitality & Transportation, Retail & Consumer Goods, Healthcare & Pharmaceuticals, Manufacturing & Logistics, Others)

The Service Delivery Automation Market report provides a basic overview of the industry including its definition, geography segment, end use/application segment and competitor segment and manufacturing technology. Then, the report explores the international major industry players in detail.

Market Trends:

Emphasizing On Artificial Intelligence (AI), Machine Learning and Natural Language Processing For Service Delivery Automation

Increasing Demand for Robotic-Enabled Delivery Automation Services

Market Drivers:

Rising Need for Replacing Manpower with Automated Solutions to Deliver Quality Services

Emergence of ERP and Shared Device Concepts in Service Delivery Automation

Technological Advancement in Process Analytics


Lack of Awareness regarding Service Delivery Automation in Emerging Countries


Rise in Demand for Modern Business Process Management

Increasing Demand for Service Delivery Automation from Small and Medium-Sized Enterprises

Region Included are: North America, Europe, Asia Pacific, Oceania, South America, Middle East & Africa

Country Level Break-Up: United States, Canada, Mexico, Brazil, Argentina, Colombia, Chile, South Africa, Nigeria, Tunisia, Morocco, Germany, United Kingdom (UK), the Netherlands, Spain, Italy, Belgium, Austria, Turkey, Russia, France, Poland, Israel, United Arab Emirates, Qatar, Saudi Arabia, China, Japan, Taiwan, South Korea, Singapore, India, Australia and New Zealand etc.

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Strategic Points Covered in Table of Content of Service Delivery Automation Market:

Chapter 1: Introduction, market driving force product Objective of Study and Research Scope the Service Delivery Automation market

Chapter 2: Exclusive Summary – the basic information of the Service Delivery Automation Market.

Chapter 3: Displaying the Market Dynamics- Drivers, Trends and Challenges of the Service Delivery Automation

Chapter 4: Presenting the Service Delivery Automation Market Factor Analysis Porters Five Forces, Supply/Value Chain, PESTEL analysis, Market Entropy, Patent/Trademark Analysis.

Chapter 5: Displaying the by Type, End User and Region

Chapter 6: Evaluating the leading manufacturers of the Service Delivery Automation market which consists of its Competitive Landscape, Peer Group Analysis, BCG Matrix & Company Profile

Chapter 7: To evaluate the market by segments, by countries and by manufacturers with revenue share and sales by key countries in these various regions.

Chapter 8 & 9: Displaying the Appendix, Methodology and Data Source

Research Methodology:

-The top-down and bottom-up approaches are used to estimate and validate the size of the global Service Delivery Automation market.

-In order to reach an exhaustive list of functional and relevant players who offer Service Delivery Automation various industry classification standards are closely followed such as NAICS, ICB, SIC to penetrate deep in important geographies.

-Thereafter, a thorough validation test is conducted to reach most relevant players specifically having product line i.e. Service Delivery Automation.

-In order to make priority list sorting is done based on revenue generation as per latest reporting with the help of paid databases such as Factiva, Bloomberg etc.

-Finally, the questionnaire is set and specifically designed to address all the necessities for primary data collection after getting prior appointment. This helps us to gather the data for the players’ revenue, profit, products, growth etc.

-Almost 80% of data is collected through primary medium and further validation is done through various secondary sources that includes Regulators, World Bank, Association, Company Website, Annual reports, press releases etc.

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